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Hands slicing in the kitchen, black and white

FAQ

Frequently asked questions

Answers on the enquiry process, pricing, logistics, diets, team and sustainability. If your question isn’t here, just ask us.

01 · Process

Enquiry & process

№ Question
01 How does an enquiry work? +
You send us the form or email us directly. We reply within a few working days with a first assessment and propose a date for the detailed meeting.
02 How much lead time do you need? +
Weddings: 9 to 18 months for popular dates. Corporate events: 6 to 8 weeks for gala evenings, 3 to 5 working days for a business lunch. Memorial services and last-minute events often workable to the day.
03 Can we taste in advance? +
Yes. For weddings and major occasions we offer a tasting at Eckert once the menu direction is set. Tastings are chargeable and offset pro-rata against the catering fee on booking.

02 · Pricing

Pricing

№ Question
01 How much does catering in the Three Borders region cost? +
Simple deliveries and buffets start at €50 per person, premium weddings from €150, Signature events at Michelin level between €200 and €300 per person and above. Full-service packages including venue and music start at €190.
02 Are prices in euros or CHF? +
For German clients we invoice in euros, for Swiss clients on request in CHF with correct VAT statement.
03 Are there set packages or is everything bespoke? +
We quote every event individually. We only offer packages where they make sense, e.g. for recurring framework contracts.

03 · Region

Region & logistics

№ Question
01 Which region do you cover? +
The entire Three Borders region: southern Baden between Basel, Lörrach and Bad Säckingen, Basel-Stadt, Riehen, Bettingen, the canton of Aargau as far as Möhlin, and on request Alsace.
02 Do you also deliver to Switzerland? +
Yes, regularly. We handle customs and VAT.
03 Do you bring the tableware and staff? +
Yes. Complete tableware, glasses, cutlery, reusable furniture as required, plus service staff from our own WIO houses.
04 What do you need on site? +
Electricity (16 A or 32 A depending on the set-up), a water supply nearby, enough floor space for our mobile stations.

04 · Diets

Diets & allergies

№ Question
01 Vegetarian and vegan? +
Of course. We have a full plant-based line, not a side-dish programme.
02 Allergies and special diets? +
We label every component and offer parallel lines for gluten-free, lactose-free and pork-free. Halal and kosher with lead time.
03 Children? +
We cook child-friendly components alongside, without taking anything away from the adults’ enjoyment.

05 · Team

Team & service

№ Question
01 Who is behind WIO-Catering? +
WIO-Catering is part of the WIO-Group run by the Wiedmer family in Grenzach-Wyhlen. Rainer Wiedmer is the senior partner and patron of Hotel & Restaurant Eckert, Larissa Wiedmer runs the operations, Nicolai Wiedmer is the Michelin-starred chef behind the catering.
02 Who cooks and serves? +
Our kitchen team and service staff rotate from our own WIO houses, Eckert, Schlotzeria, Krone Inzlingen, Hotel 2places and Hotel Drei König. No agency staff, no rotating faces.
03 Is there a fixed contact? +
Yes. For every event you have one fixed contact, first conversation, planning, the day itself, one person who knows everything.

06 · Sustainability

Sustainability

№ Question
01 What about waste and reusable tableware? +
We rely on real reusable tableware and reusable glasses. Little waste arises; small leftovers feed our service and kitchen team on site, larger surpluses go back to Eckert for later use.
02 Where do the products come from? +
As far as possible regional: southern Baden, Markgräflerland and Switzerland. We name our suppliers transparently on request.

Enquiry · Contact

Tell us about your event

We’ll get back within a few working days with a first assessment.