Frequently asked questions
Answers on the enquiry process, pricing, logistics, diets, team and sustainability. If your question isn’t here — just ask us.
01 · Process
Enquiry & process
01 How does an enquiry work? +
You send us the form or call Eckert directly. We reply within a few working days with a first assessment and propose a date for the detailed meeting.
02 How much lead time do you need? +
Weddings: 9 to 18 months for popular dates. Corporate events: 6 to 8 weeks for gala evenings, 3 to 5 working days for a business lunch. Memorial services and last-minute events often workable to the day.
03 Can we taste in advance? +
Yes. For weddings and major occasions we offer a tasting at Eckert once the menu direction is set. Tastings are chargeable and offset pro-rata against the catering fee on booking.
02 · Pricing
Pricing
01 How much does catering in the Three Borders region cost? +
Simple deliveries and buffets start at €50 per person, premium weddings from €150, Signature events at Michelin level between €200 and €300 per person and above. Full-service packages including venue and music start at €190.
02 Are prices in euros or CHF? +
For German clients we invoice in euros, for Swiss clients on request in CHF with correct VAT statement.
03 Are there set packages or is everything bespoke? +
We quote every event individually. We only offer packages where they make sense — e.g. for recurring framework contracts.
03 · Region
Region & logistics
01 Which region do you cover? +
The entire Three Borders region: southern Baden between Basel, Lörrach and Bad Säckingen, Basel-Stadt, Riehen, Bettingen, the canton of Aargau as far as Möhlin, and on request Alsace.
02 Do you also deliver to Switzerland? +
Yes, regularly. We handle customs and VAT.
03 Do you bring the tableware and staff? +
Yes. Complete tableware, glasses, cutlery, reusable furniture as required, plus service staff from our own WIO houses.
04 What do you need on site? +
Electricity (16 A or 32 A depending on the set-up), a water supply nearby, enough floor space for our mobile stations.
04 · Diets
Diets & allergies
01 Vegetarian and vegan? +
Of course. We have a full plant-based line, not a side-dish programme.
02 Allergies and special diets? +
We label every component and offer parallel lines for gluten-free, lactose-free and pork-free. Halal and kosher with lead time.
03 Children? +
We cook child-friendly components alongside — without taking anything away from the adults’ enjoyment.
05 · Team
Team & service
01 Who is behind WIO-Catering? +
WIO-Catering is part of the WIO-Group run by the Wiedmer family in Grenzach-Wyhlen. Rainer Wiedmer is the senior partner and patron of Hotel & Restaurant Eckert, Larissa Wiedmer runs the operations, Nicolai Wiedmer is the Michelin-starred chef behind the catering.
02 Who cooks and serves? +
Our kitchen team and service staff rotate from our own WIO houses — Eckert, Schlotzeria, Krone Inzlingen, Hotel 2places and Hotel Drei König. No agency staff, no rotating faces.
03 Is there a fixed contact? +
Yes. For every event you have one fixed contact — first conversation, planning, the day itself — one person who knows everything.
06 · Sustainability
Sustainability
01 What about waste and reusable tableware? +
We rely on real reusable tableware and reusable glasses. Little waste arises; small leftovers feed our service and kitchen team on site, larger surpluses go back to Eckert for later use.
02 Where do the products come from? +
As far as possible regional: southern Baden, Markgräflerland and Switzerland. We name our suppliers transparently on request.
Note · Whatever isn’t answered here — just ask us directly. Reply within a few working days.
Tell us about your event.
We’ll get back within a few working days with a first assessment.